Return Policy

Digital currency transactions (in this context ones relating to Bitcoin and Litecoin), by nature are non-reversible and the value of these digital currencies change frequently. Due to these factors Accubitz does not offer any refund, cancellations or returns. If any customer has issues with the Accubitz purchasing process, or they feel like something has been done incorrectly they are encouraged to email support@accubitz.com.

Delivery

Accubitz “delivers” Bitcoin and Litecoin to customers through a transaction submitted to the currency’s respective blockchain. The respective blockchain then reallocates the “delivered” coins to a specified wallet address. This address can either be:

  1. Hosted by accubitz; or
  2. An independent wallet address that Accubitz has no prior knowledge of.

“Delivery” (submitting the transaction to the currency’s respective blockchain) happens immediately after payment is authorized. Once the digital currency transaction has been submitted to the blockchain, the progress of the transaction can be monitored (in the case of a Bitcoin transaction) using: blockchain.info, along with the Bitcoin wallet address. Accubitz is not responsible for any digital currency loss after the transaction has been submitted to a digital currency’s respective blockchain. Accubitz is also not responsible for a user sending digital currency to an incorrect addresses. For more information on Bitcoin, Bitcoin wallets, Litecoin, Litecoin wallets and the blockchains: https://weusecoins.com and https://litecoin.info/

Email us at support@accubitz.com with any questions.